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Our guarantees to our customers are:

• Guaranteed delivery:
  We undertake to deliver on the agreed date or we'll issue a 20% discount credit note in your favour, if you feel we have no justifiable reason.
• Quality of translation:
  We'll only use professional, mother-tongue translators to ensure you get the best translation possible
• Continuity:
  We'll use the same translator wherever possible to ensure you get continuity of terminology.
• Service:
  You'll get professional service with a smile from our ISO certified project management team
• Speed:
  You'll get a free no-obligation quote within 4 hours for languages on our price guide or an "MTT gift" will be delivered free to your offices by return.
• Flexibility:
  You'll be offered a monthly order for small translations in the same language pair to avoid minimum charges

Guaranteed Express Service

Your urgent translation with guaranteed delivery, a call to make sure you've received it by fax/email and a hardcopy in the post for your convenience. We guarantee to deliver on the agreed date or you'll get 50% back with our Guaranteed Express Service.

What other agencies offer you this peace of mind?

A message from Sue Clark, Managing Director

"If for any reason you are not 100% delighted with our service, all you have to do is let us know. I will personally do whatever I can over the next 24 hours to correct the problem and will keep you fully informed at all times. If you are still not satisfied we've done all that we could, you'll only pay for half the cost of this translation."

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